Shipping Policy at Night-Gear Inc.

Orders placed Monday-Friday will ship within 24 hours; orders placed after 2 p.m. on Friday through the weekend will ship the following Monday (with the exception of holidays). The chosen shipping method for each order is dependent upon destination, package weight, and shipping charges assessed. Most domestic orders ship via United States Postal Service Priority Mail to ensure the fastest delivery; if the order is being shipped to a business it may ship UPS Ground. Only orders shipped via UPS will have online tracking (see details below). Very small orders (decals, coin batteries, replacement bulbs, etc.), at our discretion, may be sent via First Class Mail. The minimum shipping and handling charge for any order is $6.45.

Night-Gear.com US shipping rates

UPS Next Day Air and 2 Day Select are available (for expedited delivery) at an additional fee. Please select the appropriate delivery method in the final checkout. Your shipping email confirmation will indicate the method of service chosen for your order. Next Day Air orders shipped on Friday and 2 Day Select orders shipped on Thursday will arrive on Monday. Orders entered after 2PM will be shipped the following day. PLEASE NOTE: UPS delivery is Monday through Friday; transit time calculations do not include weekends, holidays and the day of shipment. If you would like to view the UPS transit times from Night-Gear click here.

APO, FPO, AND International Orders

All orders with an APO or FPO address are shipped via United States Postal Service Priority Mail. International orders are also shipped via USPS Priority; shipping rates may reflect an additional $2.00 charge for insurance. Next Day service is not available for International and APO shipments. Check your confirmation email for any address errors; packages not received due to improper address information can not be refunded. Rates are calculated during checkout prior to order confirmation. We will be happy to answer any questions that you have, so please let us know how we can help you. Please email us at customerservice@night-gear.com.

Notifications and Emails

Once you place your online order you will receive an email confirmation (check your SPAM folder if you do not receive this email). Please take a moment to verify the shipping address, the list of the products you ordered (sizes and colors), and the total amount that will be charged to your credit card. There will be an invoice number and a confirmation number that can be referenced should you have any questions, concerns, or a request to change your order. You can send us an email at customerservice@night-gear.com or call us at 877-675-4327. You will receive a second email once your order has been shipped. This will list the status of all items ordered, date of processing, shipping method, and will include a tracking number if the package is sent UPS.

Tracking UPS Orders

If your shipping notification email indicates your order was shipped via UPS, you will also receive a tracking number. You can use this number on the UPS website to check on the status of your shipped order.

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